Do you need help during the current crisis- Dorset For You

The following has been taken from the Dorset for You website [see link below]

I need help or I know someone who needs help – coronavirus information

Many vulnerable people in Dorset will have recently received a letter from the NHS, telling them they are at high risk of catching coronavirus and advising them to stay at home and strictly self-isolate for 12 weeks. If you have been identified as someone at high risk, you should follow the advice given in the letter you received from the NHS.

You should talk to family, friends or your support network to see if they can help you get food and medicine.

If you need help and don’t have any support

Call us on 01305 221000

If you don’t have family, friends or a support network that can help you get the things you need, you can call 01305 221000, 8am to 8pm, 7 days a week to get specific help and advice.

Email us

Alternatively, you can email [email protected].

Partners we are working with who can also help

Age UK – North, South and West Dorset

Age UK North, South and West Dorset  are coordinating requests for help with issues relating to loneliness and isolation, or support in accessing items such as food, cash or medication. Support is available to all residents within the Dorset Council area including East Dorset.

To request help email Age UK or call 01305 269444.

Residents of Christchurch and Highcliffe who usually are covered by BCP council, will have support offered to them through Age Uk Bournemouth, Poole and East Dorset. To request help call 01202 530 530.

Citizens Advice

Citizens Advice continues to provide free, independent and confidential advice and information whatever your question. They offer a full range of advice including help with:

  • benefits entitlement and claims
  • debt management and budgeting
  • employment advice including Statutory Sick Pay and rights when laid off work
  • advice for the self employed

Contact the Dorset Adviceline on 0344 411 1444 or email your local branch:


You can contact your local foodbank for guidance on required items and how to drop off or collect items. Find details of your local foodbank.

Staying safe – if someone else is doing your shopping

  • do ask for help – work with trusted organisations and volunteers
  • make arrangements for help over the phone with a trusted organisation, not with a stranger on the doorstep
  • don’t hand money over without having your shopping and a receipt
  • have your food left on the doorstep, do not let the person in your home
  • put money in an envelope and give to the volunteer at a distance
  • ensure you keep a 2 metre distance from the person delivering your shopping
  • wash your hands (for 20 seconds) and surfaces after unpacking the shopping
  • thank your lovely volunteer





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