Warning – Telephone & Email Scams

Many local residents and Dorset Police are reporting emails and telephone calls from scammers.

These scams are currently involving emails being received from companies such as Royal Mail and DPD, requesting that you follow a link to contact them regarding a parcel delivery. Once your details are filled in, scammers will call you to request payment.

Telephone calls have also been received from individuals claiming to be from Amazon, requesting if you have recently placed an order for a high value item. The individual will encourage you to visit your computer and download software to retrieve your payment details.

Action Fraud recommend some simple ways to protect yourself :

1. Do not give any personal information (name, address, bank details, email or phone number) to organisations or people before verifying their credentials.

  • Always question unsolicited calls, texts or emails requesting your personal or financial information (name, address, bank details, email or phone number). Instead, contact the company directly using a known email or phone number.

2. Make sure your computer has up-to-date anti-virus software and a firewall installed. Ensure your browser is set to the highest level of security and monitoring to prevent malware issues and computer crimes.

  • Always install the latest software and app updates on all of your devices. Protect your email account with a strong, separate password and enable two-factor authentication (2FA) where possible.
  • Installing, or enabling, antivirus software on your laptops and computers will protect them from viruses and hackers.

3. Many frauds start with a phishing email. Remember that banks and financial institutions will not send you an email asking you to click on a link and confirm your bank details. Do not trust such emails, even if they look genuine. You can always call your bank using the phone number on a genuine piece of correspondence, website (typed directly into the address bar) or the phone book to check if you’re not sure.


Action Fraud also have an alert system to notify you of fraudulent scams in your area – https://www.actionfraud.police.uk/sign-up-for-action-fraud-

If you have received a suspicious email, please forward it to: [email protected]

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